All that stress over the stand-off's being scratched in the air freight shipment that we got is all behind us now. I remember opening the box to find them so badly damaged that I nearly chucked the biggest wobble on the planet. My husband was overseas so I thought better of it as it wasn't worth the effort as no-one would have seen it anyway.
They remade them, packed them individually in layers & layers of bubblewrap & sent them again. We had them custom made so that the stand-off 's (the bottom one) & the handrail fitting were the same size.
The stairs have to be sanded & lacquered again so they will be a little bit darker than what is coming up in the pic here at the moment.